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Customer Reviews

Read what our customers have to say on Google (last 50 reviews)

Nathaniel Lewis


20 February 2025
Dealership screwed me hard. By far the worst week of my life, engine is busted, missed my labs, classes to get into nursing programs. Car blew up. Ryan’s Recovery was probably the best financial and emotional choice I have made this week to tow a block of steel and physical epitome of violation of my consumer rights. Y'all are so nice and understanding, thank you. I’ll never use anyone else. Even without AAA the prices are tolerable, and honestly the least horrific financial dent of this year. $560 or something to a Boulder repair shop, very acceptable.

Amy Garris


19 February 2025
Shane saved me today! I had a frozen wiper fluid line and pulled over at the Eisenhower Tunnel to clean my windshield… knowing I wouldn’t be able to make it through the tunnel with my windshield covered with muck. Shane pulled up next to me and asked if I had AAA. I do, but only coverage for 7 miles. He told me the roads were dry about 10 miles past the tunnel, so I called AAA while he loaded my car to his truck and he towed me to Silver Plume. I felt so lucky he suggested the short tow and saved me what would have been a very scary few miles…. Thanks Shane!!

ET


19 February 2025
If you're just looking for Average service, move along. You will Only get the best of the best here! My car wouldn't start in sub-zero temps. Charlie called back in just minutes, showed up in 20, helped assess, gave me LOTS of local info to help me make decisions including stopping by the parts store which led to me driving away shortly after! SO far above and Beyond! Thank you Charlie and Holly! I'm also CERTAIN that the whole company has a "How can we help" approach! Guaranteed

Susan Robers


19 February 2025
Awesome service from Ryan's Recovery. AAA no call back for 1.5 hours. 15 min for Ryan's. Super friendly and efficient service tech.

Tyler Miller


18 February 2025
My truck broke down, and I needed a tow. A few friends recommended this shop, so I gave them a call. The owner, Ryan, came to pick up my truck himself, and he was super nice. The whole process was quick and easy. Plus, Ryan had his dog with him, which definitely cheered me up!

Petra Pearcy


18 February 2025
Shayne and Charlie are wonderful drivers; polite, respectful and Shayne went out of his way to help me get home safely. If you need a tow call Ryan's Recovery they are #1

Dee Meyer


17 February 2025
Shane quite literally saved my dog and me while we were stuck in a blizzard today on I-70. He was professional, patient, and took the time to explain things well despite the nasty conditions in which he was working. It’s never an easy experience to be stuck for hours in conditions that render you feeling helpless. Thanks to Shane and the Ryan’s Recovery team, we will at least be able to sleep in our own warm, bed tonight.

Emily Cook


14 February 2025
Shayne came to my rescue like an Angel of mercy when my little car wouldn’t make it up the snowy pass. Cars were stuck left and right and the snow just kept coming. I was getting pretty freaked out wondering if I would be stuck there all night lol. He was efficient and cheerful and brought an end to a scary time for a price that beat out all the other tow operators. I won’t forget you Shayne!!!! Thanks!!!

Jason


12 February 2025
Ryan’s was recommended to me to bring my car into a local tire shop for a flat tire. Ryan and the other employees I spoke to were friendly, fair, and incredibly fast. I was sure my tire was a goner, but after taking a look at it, Ryan also explained to me why he thought it might be fixable. Turned out he was right and saved me hundreds of dollars. A wonderful business.

Eryn Kubinski


12 February 2025
I was so happy they were open early in the morning, and they response time was wicked fast! Everyone was so kind and easy to communicate with. The service was hands down the best. Highly recommend using Ryan's for any of your towing needs.

Julie Granshaw


12 February 2025
Tyler saved me from a pretty terrible situation. We have a treacherous driveway and I nearly rolled. He pulled along side of me and was able to pull me out sideways without a scratch. It wasn’t easy and it was a tad stressful, but mission accomplished! Highly recommend and I’m sure we’ll be using them again as this won’t be the last time we ‘fall off’ our driveway. Thanks again!!

Erin Orchard


10 February 2025
Top tier service! Kyle, the tow truck driver, was absolutely an angel. It was like he appeared out of nowhere and was able to help me get where I needed to go. I was in a rental car that broke down on I-70 and he ensured I was safe and made it on my way. Kyle was kind, humble, efficient and helpful. He knew all the people to get in contact with, towed my vehicle and drove me out of his way to help me. I am so grateful to Ryan's Recovery and have recommended them to all of my friends who are ever driving I-70. Definitely 100/10 would recommend. The owner takes care of their employees and customers. Just some good wholesome people helping others out. Keep their number handy in case you ever find yourself in a situation where you need support. They are hands down the BEST!

gabriela nevarez


06 February 2025
Shayne was an amazing help we had no back breaks and he helped us on the side of a bad downhill highway he was very nice.Thanks to him we was able to get home safely ! Thanks You!!

Toby Friesen


30 January 2025
I had a breakdown on I-70 and Shayne from Ryan’s recovery stopped to check if I needed help. Which indeed I did and appreciated his being proactive to provide their towing service much quicker than others I called. He was also extremely friendly a did a great job getting my van to the repair shop. Thank you!

Ryan Herrick


28 January 2025
I got stuck on highway 91 trying to pull a u-turn. These guys got to me in 10 minutes and had me out 5 minutes later. Turned my day from bad to good.

Clarke Kress


27 January 2025
What an awesome company. Was in a tight spot last week with a car that was not starting and a long way from home with the weather turning bad. They were incredibly communicative and professional throughout. Thank you Ross and Damian in particular, this is how businesses should be run. Would give 10 stars if I could.

Caroline Kucha


24 January 2025
Brandon was absolutely fabulous! He was able incredibly communicative & prompt with helping me with my vehicle tow when in a pinch! Would highly recommended.

Flying Scotsman


24 January 2025
I needed help in Dillon in a hurry, and Shane was at my car in about 20 minutes. Shane was very professional and got the job done fast.

Kerry KlinckLMT


24 January 2025
These guys are great!! Came early morning in sub zero temp to tow me 90 miles. Very pleasant drive. Charles my driver was awesome! Highly recommend. I used AAA to find them.

Courtland Scott


22 January 2025
Got to say Shayne save me through the Colorado storm came from Utah got to my location safe and sound. VERY GREAT but if you ever in a crunch and need roadside he can get you threw quick.

Olivia Dang


16 January 2025
I requested help in the mountains from AAA when the battery of my Subaru was completely drained and locked me out. Ryan was dispatched and here within 20 minutes. He was very kind and quickly got the Subaru unlocked and running again!

Brantley Jerkins


04 January 2025
I wish 10 stars was an option. Having lack of experience driving on icy roads resulted in hydroplaning off the road into about 2-3 feet of snow. Tires were completely buried - no way to get out without help of a tow truck. Thankfully enough, my partner and I were blessed to have Shane from Ryan’s Tow Service show up. Not only was he able to arrive within 30 minutes of us being on the side of the road, I’d say about 15 minutes of the 30 was spent trying to identify our location because we didn’t know what mile marker we were closest to. He did not get frustrated, he only continued to come up with solutions. While on the phone with him, I gave the phone to a firefighter who responded to the scene so they could talk and lead Shane straight to us. From the time he arrived until he towed us to a safer location than where he found us, he didn’t stop smiling. You can tell this guy loves what he does- he helped my partner and I in more than one ways! He turned a really stressful situation into a situation that seemed like a breeze once he arrived. Thank you Shane and thank you Ryan’s for hiring people like Shane!!!!!!! God bless!

Elise Hughes Berheim


02 January 2025
Mike couldn’t have been better! Being able to safely get all the way to Gypsum while having my insurance cover it was a life saver! I was quoted by another company $700!!!! Awesome awesome people! :)

Keyan Teegerstrom


31 December 2024
Shayne went above and beyond for us after an accident. Let us get all of our stuff and drove us to the nearest car rental location. Highly recommend this company, very professionally and genuine people.

Hannah Hesse


30 December 2024
Ryan at Ryan’s Roadside Assistance was amazing! He showed up and was extremely helpful and knowledgeable and got our truck back to working. We were stranded for 6 hours and he has completely made our day! 10/10 would recommend him and that company again. We are so grateful!!

Timothy Stedman


30 December 2024
Ryan's Recovery has excellent communication, expert service and quick response times. Shane pulled me out of a snowy ditch in about three minutes after 30 minutes of failure with a good Samaritan in a half ton Ford truck. If you're stuck in Summit County, this is the place to call. Ask for Shane.

Lea Harper


29 December 2024
Amazing experience today! Thanks to Thomas, all my worries & concerns were resolved. His constant communication was refreshing & his customer service impeccable! Thank you, again, Thomas!! You took care of us & we are so grateful!

Rebecca Ahrens


26 December 2024
Holly was AMAZING! She helped us navigate the endless circles the rental car company was putting us through to tow back to Denver and exchange for another! It was a rough day and to have someone so kind was a blessing!! Thank you!!

Laura Ahrens


26 December 2024
After a very rough start to the morning, Holly and the rest of the team at Ryan’s were incredibly helpful with navigating a rental car tow and exchange. Brandon even helped save us from driving hours back to Denver and delivered the new car directly to us. Couldn’t recommend this company more!

Andrew Ahrens


26 December 2024

Sarah Montreuil


26 December 2024
We couldn’t be more grateful for the help and expertise from Holly this morning! She helped us navigate our rental car nightmare and even helped us on the phone with them to figure out our coverage during a really difficult time on our vacation. She’s the reason we didn’t get screwed by our rental car company and had another rental car delivered to us by end of day! There is a reason they were voted best in summit county- they are honest, dependable, and truly have your best interest at heart! Thank you Holly!

Arizona Trades


24 December 2024
Just in case someone needs a reasonable tow service I recommend Ryan's Recovery! They came out on Christmas Eve for $250 vs the $650-$1000 I was being quoted from other top rated google searches. Very knowledgeable and took the time to offer a few tips for driving in the snow! Merry Christmas!

Joshua Rabatie


18 December 2024
I don’t know where to begin! The best experience we have ever had hands down! Shayne saw my newly wedded wife and I stranded in the fast lane! He immediately stopped to make sure we were okay, quickly got the car ready to tow, brought us somewhere safer than the interstate! He then proceeded to break down a plan for us to get back onto our honeymoon trip with just a hiccup in the day vs a mountain through the week! Thank yall for the best service and experience we could have ever asked for! A true blessing to my wife and I!

Peter Verner


16 December 2024
Shane was a lifesaver, thanks for the great service

alec higbee


12 December 2024
Shane helped me in a very bad situation got my big broken down truck home and did it with ease dexterity. Even had a lot of mechanical background to help ease the stress in the situation thanks Shane keep on trucking you rock!

Nugget


10 December 2024
Me and my girlfriend were stuck on the side of the road, then Shayne and Charlie came and helped us replace the tire! (Always have a jack and lug wrench in your car!!!

Jessica Fox


09 December 2024
Shane unexpectedly rescued me coming down from Vail to Denver , was extremely kind and helpful. Made sure I was safe AND my vehicle was too. All the way home. Thank you Shane and Ryan's recovery for A safe trip home. Happy holidays.

Chris Kaspari


04 December 2024
Michael the driver kept me in the loop and was very kind given the circumstance.

Danelle Cook


04 December 2024
Kyle had amazing customer service. I was very impressed with the level of service they provided and the cost was reasonable.

Patricia Oliver


29 November 2024
Brandon was our hero tonight! Our son got stuck in A LOT of snow on Barton road. We initially called mountain recovery and they quoted us $1700 to get the car out. We got in touch with Brandon via AAA and he explained how that quote was absurd and he would take care of our son’s truck, via AAA, and even without AAA his company would have taken care of this situation for 1/6 of the price. Brandon met my son and husband and the spot, got him out (twice…little mishap) AND he was kind and fun. Brandon, thank you!! It’s so nice to find good people. Next Thanksgiving gift. PS: mountain recovery charged us $500 for a deposit. They never even got to the site…just heads up.

Anthony Lopez


27 November 2024
Damian was very nice and helpful, professional... I would definitely recommend this guys : )

margaret gosin


22 November 2024
After suffering an unpleasant flat tire 3 miles east of the tunnel on I 70 I was assisted by Shane who was not only professional, courteous and kind, but very knowledgeable on getting me the most cost effective means to get me safely off the road and on my way to tire repair. He was amazing and I am truly grateful!!! I feel safer knowing he is out there!!!!!!! He's the best!!!!!!

David Doerksen


22 November 2024
It was great doing business with Ryan’s Recovery!! We appreciate it Ryan!

G. Chicken


20 November 2024
Thank you Shayne! Appreciate you giving us the help we need. Thanks for being so kind.. not something you see much of now.

kyle orlando


15 November 2024
shayne was excellent. picked me and my wife up and got us off the side of the road.. 15/10 stars if i could for him

DJ M


14 November 2024

Brandon Quinn


09 November 2024
Shayne was probably the best tow truck driver I've ever met. Knowledgeable, chill, friendly. Highly recommend him at Ryan's Recovery.

Brandy Johnson


07 November 2024
I wish I hadn't needed you, but I'm thankful for you stopping to help! Excellent service. Quick and courteous!

Chase Martinez


07 November 2024
Shane saved my tail today, great service good people would highly recommend if in need of towing service

Matthew Fenton


04 November 2024
Driving to Denver from the Western Slope my 2023 Ram blew its engine with a little over 19k miles on it. Like a guardian angel Shane swooped in before the smoke had settled at MM204. Less than 35 minutes later the truck was on Mike's truck due to weight and headed to the dealership in Castle Rock. Mike stayed with us till he knew we had a ride from the dealership. Mike and Shane are the best at what they do. Hope to see them again, just not under the same circumstances. Great guys.

Customer Testimonials