Skip to main content
Give us a call today! 970-453-1388

Customer Reviews

Read what our customers have to say on Google (last 50 reviews)

Olivia Dang


16 January 2025
I requested help in the mountains from AAA when the battery of my Subaru was completely drained and locked me out. Ryan was dispatched and here within 20 minutes. He was very kind and quickly got the Subaru unlocked and running again!

Brantley Jerkins


04 January 2025
I wish 10 stars was an option. Having lack of experience driving on icy roads resulted in hydroplaning off the road into about 2-3 feet of snow. Tires were completely buried - no way to get out without help of a tow truck. Thankfully enough, my partner and I were blessed to have Shane from Ryan’s Tow Service show up. Not only was he able to arrive within 30 minutes of us being on the side of the road, I’d say about 15 minutes of the 30 was spent trying to identify our location because we didn’t know what mile marker we were closest to. He did not get frustrated, he only continued to come up with solutions. While on the phone with him, I gave the phone to a firefighter who responded to the scene so they could talk and lead Shane straight to us. From the time he arrived until he towed us to a safer location than where he found us, he didn’t stop smiling. You can tell this guy loves what he does- he helped my partner and I in more than one ways! He turned a really stressful situation into a situation that seemed like a breeze once he arrived. Thank you Shane and thank you Ryan’s for hiring people like Shane!!!!!!! God bless!

Elise Hughes Berheim


02 January 2025
Mike couldn’t have been better! Being able to safely get all the way to Gypsum while having my insurance cover it was a life saver! I was quoted by another company $700!!!! Awesome awesome people! :)

Keyan Teegerstrom


31 December 2024
Shayne went above and beyond for us after an accident. Let us get all of our stuff and drove us to the nearest car rental location. Highly recommend this company, very professionally and genuine people.

Hannah Hesse


30 December 2024
Ryan at Ryan’s Roadside Assistance was amazing! He showed up and was extremely helpful and knowledgeable and got our truck back to working. We were stranded for 6 hours and he has completely made our day! 10/10 would recommend him and that company again. We are so grateful!!

Timothy Stedman


30 December 2024
Ryan's Recovery has excellent communication, expert service and quick response times. Shane pulled me out of a snowy ditch in about three minutes after 30 minutes of failure with a good Samaritan in a half ton Ford truck. If you're stuck in Summit County, this is the place to call. Ask for Shane.

Lea Harper


29 December 2024
Amazing experience today! Thanks to Thomas, all my worries & concerns were resolved. His constant communication was refreshing & his customer service impeccable! Thank you, again, Thomas!! You took care of us & we are so grateful!

Rebecca Ahrens


26 December 2024
Holly was AMAZING! She helped us navigate the endless circles the rental car company was putting us through to tow back to Denver and exchange for another! It was a rough day and to have someone so kind was a blessing!! Thank you!!

Laura Ahrens


26 December 2024
After a very rough start to the morning, Holly and the rest of the team at Ryan’s were incredibly helpful with navigating a rental car tow and exchange. Brandon even helped save us from driving hours back to Denver and delivered the new car directly to us. Couldn’t recommend this company more!

Andrew Ahrens


26 December 2024

Sarah Montreuil


26 December 2024
We couldn’t be more grateful for the help and expertise from Holly this morning! She helped us navigate our rental car nightmare and even helped us on the phone with them to figure out our coverage during a really difficult time on our vacation. She’s the reason we didn’t get screwed by our rental car company and had another rental car delivered to us by end of day! There is a reason they were voted best in summit county- they are honest, dependable, and truly have your best interest at heart! Thank you Holly!

Arizona Trades


24 December 2024
Just in case someone needs a reasonable tow service I recommend Ryan's Recovery! They came out on Christmas Eve for $250 vs the $650-$1000 I was being quoted from other top rated google searches. Very knowledgeable and took the time to offer a few tips for driving in the snow! Merry Christmas!

Joshua Rabatie


18 December 2024
I don’t know where to begin! The best experience we have ever had hands down! Shayne saw my newly wedded wife and I stranded in the fast lane! He immediately stopped to make sure we were okay, quickly got the car ready to tow, brought us somewhere safer than the interstate! He then proceeded to break down a plan for us to get back onto our honeymoon trip with just a hiccup in the day vs a mountain through the week! Thank yall for the best service and experience we could have ever asked for! A true blessing to my wife and I!

Peter Verner


16 December 2024
Shane was a lifesaver, thanks for the great service

alec higbee


12 December 2024
Shane helped me in a very bad situation got my big broken down truck home and did it with ease dexterity. Even had a lot of mechanical background to help ease the stress in the situation thanks Shane keep on trucking you rock!

Nugget


10 December 2024
Me and my girlfriend were stuck on the side of the road, then Shayne and Charlie came and helped us replace the tire! (Always have a jack and lug wrench in your car!!!

Jessica Fox


09 December 2024
Shane unexpectedly rescued me coming down from Vail to Denver , was extremely kind and helpful. Made sure I was safe AND my vehicle was too. All the way home. Thank you Shane and Ryan's recovery for A safe trip home. Happy holidays.

Chris Kaspari


04 December 2024
Michael the driver kept me in the loop and was very kind given the circumstance.

Danelle Cook


04 December 2024
Kyle had amazing customer service. I was very impressed with the level of service they provided and the cost was reasonable.

Patricia Oliver


29 November 2024
Brandon was our hero tonight! Our son got stuck in A LOT of snow on Barton road. We initially called mountain recovery and they quoted us $1700 to get the car out. We got in touch with Brandon via AAA and he explained how that quote was absurd and he would take care of our son’s truck, via AAA, and even without AAA his company would have taken care of this situation for 1/6 of the price. Brandon met my son and husband and the spot, got him out (twice…little mishap) AND he was kind and fun. Brandon, thank you!! It’s so nice to find good people. Next Thanksgiving gift. PS: mountain recovery charged us $500 for a deposit. They never even got to the site…just heads up.

Anthony Lopez


27 November 2024
Damian was very nice and helpful, professional... I would definitely recommend this guys : )

margaret gosin


22 November 2024
After suffering an unpleasant flat tire 3 miles east of the tunnel on I 70 I was assisted by Shane who was not only professional, courteous and kind, but very knowledgeable on getting me the most cost effective means to get me safely off the road and on my way to tire repair. He was amazing and I am truly grateful!!! I feel safer knowing he is out there!!!!!!! He's the best!!!!!!

David Doerksen


22 November 2024
It was great doing business with Ryan’s Recovery!! We appreciate it Ryan!

G. Chicken


20 November 2024
Thank you Shayne! Appreciate you giving us the help we need. Thanks for being so kind.. not something you see much of now.

kyle orlando


15 November 2024
shayne was excellent. picked me and my wife up and got us off the side of the road.. 15/10 stars if i could for him

DJ M


14 November 2024

Brandon Quinn


09 November 2024
Shayne was probably the best tow truck driver I've ever met. Knowledgeable, chill, friendly. Highly recommend him at Ryan's Recovery.

Brandy Johnson


07 November 2024
I wish I hadn't needed you, but I'm thankful for you stopping to help! Excellent service. Quick and courteous!

Chase Martinez


07 November 2024
Shane saved my tail today, great service good people would highly recommend if in need of towing service

Matthew Fenton


04 November 2024
Driving to Denver from the Western Slope my 2023 Ram blew its engine with a little over 19k miles on it. Like a guardian angel Shane swooped in before the smoke had settled at MM204. Less than 35 minutes later the truck was on Mike's truck due to weight and headed to the dealership in Castle Rock. Mike stayed with us till he knew we had a ride from the dealership. Mike and Shane are the best at what they do. Hope to see them again, just not under the same circumstances. Great guys.

Karen Curtis


04 November 2024
Broke down on I70 in the tunnel. F250 pulling a trailer. Also had an elk in my cooler. Brandon pulled up and helped me pick a Ford dealer to tow to. Awesome guy, fair rates and made a bad situation bearable. Thank you, Jim Curtis

Brit O


31 October 2024
We can not express enough gratitude to Ryan's Recovery! My daughter was in a pretty horrific car accident today (she's ok, thank heavens), Ryan's had to use 2 trucks to block the highway and pull her car out and even despite Ryan's wonderful tow guys getting major teenager attitude they still treated her distraught parents (us) with kindness and respect. They have worked with us on the bill and did everything within a few hours. I really can't thank the Ryan's team enough! Absolutely stand up business, understanding and caring.

Tiffany Castillo


31 October 2024
I want to say thank you for all your efforts to get Ryan out to us-it wouldn’t have been possible without you! (Receptionist) Ryan was the friendliest, most helpful man- and Sky (the pup) was so sweet as well!! I can not recommend you guys enough!

Franc Reed


26 October 2024
Kyle and Shayne were great. They were very efficient and professional.

Franc Reed


26 October 2024
Very professional and efficient. Went out of their way to help me. Kyle and Shayne

Payton Frisch


22 October 2024
Unfortunately when I was driving through Silverthorne 3 hours into my 4 hour trip, my back tire blew. Mr. Shayne was luckily in the area and made sure that we got my membership figured out so I wouldn’t have to pay 800 for a local tow from mountain recovery. Great guy one of the best people to be stuck in a car with for a couple hours I guarantee he’ll have ya cracking up even after the day you’ve had. Not to mention Mr.Dominic who’s a class act. Even offered me some of his homemade jerky. These guys made the whole day much better. You’re in good hands with these gentleman. Thanks again!

Laura Brown


21 October 2024
Shane is the best! Thanks for letting me back into my truck and promptly!

Max Marian


14 October 2024
Was broken down on I 70 by Vail. Shawn pulled up and helped me deal with AAA and towed me all the way to Lakewood for an unbearable price. Definitely use these guys!

Kayla Lopez


11 October 2024
Mike saved the day when I blew my tire. Got me AAA . Took me all the way gome

Tina Hofmann


11 October 2024
I would rate them ten star if I could! We had been fighting with an overheating engine since Palm Springs, running the heat on high, pulling over to cool down and keeping our fingers crossed. Nerve wracking and very slow going. Shane showed up as we were stranded in our overheating car trying to get up the first hill of the passes from Grand Junction to Broomfield. He loaded us up on his flatbed and got us over the passes to Dillon. He was very knowledgable, kind and helpful in getting us back home. Our insurance was basic AAA, he explained and helped us to upgrade so our towing was not expensive, at all. We were turned over to Ray for the drive back to Broomfield and he also gave us a safe and easy ride. No small feat when driving such a big truck. Thank you Shane and Raya for keeping us safe and getting us back home! Tina and David

Dale Anson


10 October 2024
Shane's recommendation about AC Transmission in Golden was spot on! Great advice! We were on I-70 headed west out of Denver when our transmission gave out. AAA called Ryan's towing for us. Three of their trucks converged on us within 30 to help us out. It's a pain to break down in an unfamiliar place, so it was awesome to have good advice from local helpers. These guys are awesome!

Stacey Todd


05 October 2024
I blew a clutch driving east on Vail Pass and called AAA for a tow. AAA told me it would be 4 hours for a company from out of the area to come get me. Two minutes into my 4 hour wait, Shane, the knight in a shiny truck, pulled up along side me and offered to take care of me. He loaded my car onto the back of his truck and off we went. He helped me get in touch with AAA to swap over the tow to Ryan's Recovery. Shane recommended a good clutch place on the front range. We dropped my car off there and then he continued to drive me and additional 30 minutes to drop me off close to my folks house and refused to leave me until my dad arrived. Thanks Shane and Ryan's Recovery!!

Maddy White


04 October 2024
Shane from Ryan’s Recovery is the absolute best!!! He just happened to drive by my car on the side of the road and immediately pulled over, helped me figure out the cheapest option, and provided some of the best customer service I’ve experienced in a while. I’m so beyond grateful for his help and efficiency. Thank you so much Shane !!!!

Deborah Scheffey


02 October 2024
These guys were great! I broke down on I70 and the called me to update arrival times and safely and efficiently towed my car to Boulder for repair! Highly recommend!

FROG BEAR


29 September 2024
Young climber guy helped my girlfriend and I, and was extremely friendly and reassuring. He had a 1996 tattoo on his arm. I wish I could remember his name. Awesome service thank you!

bonniestarrysky


28 September 2024
Shayne came to our rescue so quickly yesterday when our car overheated going up to the Eisenhower tunnel. He gave us calm assurance, and helped us through the process, so that we could be towed all the way home, which was so helpful since we had our dog and cat in the car with us and were in a state of panic. We are eternally grateful for Shayne, and our second driver, Ray, who drove us safely all the way home.

Brenna Birmingham


26 September 2024
Shayne helped me out quickly when my car died on i70. Offered me empathy, and helped me remain calm. He went above and beyond, and was very knowledgeable of any next steps needed. I can't express my gratitude enough, of getting me out of what was my worse fear quickly and safely.

Dave Watson


25 September 2024
My wife and I were stranded on the west side of Vail pass. I had the hood up and within 5 minutes a tow driver pulled up. I was anticipating a hard sell and some vague language about price. Instead, we got friendly help and some information about AAA enrollment to make the price better. Our vehicle was loaded in 10 minutes, swapped onto larger truck for a 90 mile ride to Denver. I own an auto repair shop and understand the tow business. This was a terrific experience under less than ideal circumstances. Thanks Ryans!!

Marilyn Newman


24 September 2024
We were so happy to see Ray and his tow truck. Our radiator blew in the Johnson tunnel. Ray towed us to a Chevy dealership for repairs. There were restaurants and a hotel close by, so we were very thankful for Ray's help. The cost was reasonable, and Ray was very helpful and friendly.

Customer Testimonials